NewStore incident

[UPS] - API Degredation

Resolved after 1 hour 41 minutes, affecting Shipping and EasyPost API, on June 6, 2025.

investigating Jun 06, 2025, 12:06 PM UTC

We have been alerted by EasyPost that the UPS API is experiencing some service degradation. If your business uses UPS, this could affect shipping offers for Store Fulfillment or Order Injection. At this time, our advice is to retry your operation if you run into an error. Please feel free to contact NewStore Support if you have any questions. Please also see EasyPost's Status page for more information on this service degradation: https://www.easypoststatus.com/

Started
Jun 06, 2025, 12:06 PM UTC
Resolved
Jun 06, 2025, 01:48 PM UTC
Duration
1h 41m
Detected by Pingoru
Jun 06, 2025, 12:06 PM UTC

Affected components

ShippingEasyPost API

Update timeline

  1. investigating Jun 06, 2025, 12:06 PM UTC

    We have been alerted by EasyPost that the UPS API is experiencing some service degradation. If your business uses UPS, this could affect shipping offers for Store Fulfillment or Order Injection. At this time, our advice is to retry your operation if you run into an error. Please feel free to contact NewStore Support if you have any questions. Please also see EasyPost's Status page for more information on this service degradation: https://www.easypoststatus.com/

  2. resolved Jun 06, 2025, 01:48 PM UTC

    This incident has been resolved.

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