NewBanking incident

Unable to open documents

Resolved after 1 hour 6 minutes, affecting Business Account, on July 9, 2026.

investigating Jul 09, 2026, 10:55 AM UTC

We are currently investigating the issue with unable to open documents in the platform. As a workaround, it is possible to download the document to display it on your own device: https://cleanshot.com/share/kvBtcXd4

Started
Jul 09, 2026, 10:55 AM UTC
Resolved
Jul 09, 2026, 12:02 PM UTC
Duration
1h 6m
Detected by Pingoru
Jul 09, 2026, 10:55 AM UTC

Affected components

Business Account

Update timeline

  1. investigating Jul 09, 2026, 10:55 AM UTC

    We are currently investigating the issue with unable to open documents in the platform. As a workaround, it is possible to download the document to display it on your own device: https://cleanshot.com/share/kvBtcXd4

  2. resolved Jul 09, 2026, 12:02 PM UTC

    A fix has been implemented and we are monitoring the results.

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