Netwrix incident

1Secure US: File Server Activity

Resolved after 10 hours 17 minutes, affecting Agent and Agent, on October 8, 2025.

identified Oct 08, 2025, 01:10 PM UTC

An issue has been identified with agent build v2.0.879.0. The team are working on a fix for this issue and a new agent build will be published as soon as it is available. In the meantime, downgrading to v2.0.873.0 will resolve the issue.

Started
Oct 08, 2025, 09:31 AM UTC
Resolved
Oct 08, 2025, 07:49 PM UTC
Duration
10h 17m
Detected by Pingoru
Oct 08, 2025, 09:31 AM UTC

Affected components

AgentAgent

Update timeline

  1. investigating Oct 08, 2025, 09:31 AM UTC

    The team are currently investigating an issue relating to uploading File Server activity.

  2. identified Oct 08, 2025, 01:10 PM UTC

    An issue has been identified with agent build v2.0.879.0. The team are working on a fix for this issue and a new agent build will be published as soon as it is available. In the meantime, downgrading to v2.0.873.0 will resolve the issue.

  3. resolved Oct 08, 2025, 07:49 PM UTC

    A fix for this issue is now available in agent v2.0.883.

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