Resolved after 2 days 12 hours, affecting Router NN-KRN-MX480 and Transport Backbone, on April 28, 2026.
A temporary solution has been enacted and redundancy has been restored to the backbone. We are waiting on delivery of a replacement card to enact final repairs.
Affected components
Update timeline
- investigating Apr 28, 2026, 01:04 AM UTC
The Network Nebraska router in Kearney experienced a card failure at approximately 5 PM CDT. Network Engineers troubleshot this extensively with on-site resources and vendor support and determined that a card must be replaced. At present time, connectivity to Scottsbluff is in a simplex state until this issue has been mitigated. There is no direct impact to member traffic at this time, traffic successfully failed over to redundant connections. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Apr 28, 2026, 02:31 PM UTC
A temporary solution has been enacted and redundancy has been restored to the backbone. We are waiting on delivery of a replacement card to enact final repairs.
- resolved Apr 30, 2026, 01:21 PM UTC
All systems are operating normally. This issue is resolved.
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