Resolved after 1 day 12 hours, affecting Windstream, on August 14, 2025.
The circuit came up at 10:16pm CT last night and Windstream had completed all repairs by 2:06am CT today. Traffic patterns have restored and the circuit has been clean.
Affected components
Update timeline
- investigating Aug 14, 2025, 02:08 AM UTC
Windstream Internet went down at 5:23pm CT. Traffic failed over to redundant connections. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- investigating Aug 14, 2025, 02:22 AM UTC
A ticket has been opened with the carrier and they are investigating.
- identified Aug 14, 2025, 05:19 AM UTC
Windstream had identified a source of fiber damage by 9:34pm CT, they were continuing to investigate the full extent of the damage at 11:35pm CT. No time to restoral has been given.
- identified Aug 14, 2025, 08:24 AM UTC
Windstream had begun excavation at 1:30am CT today.
- identified Aug 14, 2025, 09:13 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 14, 2025, 06:10 PM UTC
As of 12:03pm CT, work crews were continuing to work to place a new fiber cable into an existing duct. No time to restoral has been given.
- resolved Aug 15, 2025, 02:23 PM UTC
The circuit came up at 10:16pm CT last night and Windstream had completed all repairs by 2:06am CT today. Traffic patterns have restored and the circuit has been clean.
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