Resolved after 1 day 23 hours, affecting ESU 2 and ESU 7 and 1 more, on August 27, 2025.
Windstream has yet to dispatch a technician.
Affected components
Update timeline
- investigating Aug 27, 2025, 03:39 PM UTC
The following schools dropped today from 9:13 to 9:15 am CT. The carrier has been engaged and is investigating. ESU02-Yutan ESU02-Mead ESU02-RaymondCentral-Valparaiso ESU02-Raymond Central ESU02-Wahoo ESU07-Shelby/Rising City ESU07-Cross County High ESU07-Osceola ESU07-East Butler ESU09-Kenesaw Schools Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Aug 27, 2025, 05:19 PM UTC
Windstream technicians were performing work within the Nebraska Hall data center that was not intended to bring connectivity to these schools down, however, a faulty power supply caused their equipment to reboot. Windstream has decided that they will be replacing the faulty power supply later today. We expect no further impact to the school's connectivity.
- identified Aug 28, 2025, 01:11 PM UTC
Windstream has yet to dispatch a technician.
- resolved Aug 29, 2025, 03:11 PM UTC
Windstream has resolved this issue and the circuit has remained up and stable.
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