Resolved after 2 hours, affecting Netlify Helpdesk, on May 25, 2026.
outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely
Affected components
Update timeline
- identified May 25, 2026, 03:31 PM UTC
We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible
- monitoring May 25, 2026, 03:53 PM UTC
outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely
- resolved May 25, 2026, 05:32 PM UTC
This incident has been resolved.
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