Netlify incident

Issues Processing Account Changes

Resolved after 18 hours 34 minutes, affecting Domain Purchasing and Billing and 1 more, on May 9, 2026.

resolved May 09, 2026, 12:58 AM UTC

We experienced issues processing account changes between 19:09 and 19:33 UTC. Users may have encountered issues when attempting to use Agent Runners, purchase credits, view credit usage, or complete account transactions. This issue is now resolved.

Started
May 09, 2026, 12:58 AM UTC
Resolved
May 09, 2026, 07:33 PM UTC
Duration
18h 34m
Detected by Pingoru
May 09, 2026, 12:58 AM UTC

Affected components

Domain PurchasingBillingAgent Runners

Update timeline

  1. resolved May 09, 2026, 12:58 AM UTC

    We experienced issues processing account changes between 19:09 and 19:33 UTC. Users may have encountered issues when attempting to use Agent Runners, purchase credits, view credit usage, or complete account transactions. This issue is now resolved.

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