Resolved after 2 hours 40 minutes, affecting Billing, on January 15, 2026.
We have identified an issue affecting domain renewals for some accounts where payment methods need to be updated. Affected customers have been notified via email with instructions to update their payment information
Affected components
Update timeline
- investigating Jan 15, 2026, 10:33 PM UTC
We are currently investigating an issue that is preventing the renewal of some domains for accounts with payment methods that have not been updated recently.
- resolved Jan 16, 2026, 01:13 AM UTC
We have identified an issue affecting domain renewals for some accounts where payment methods need to be updated. Affected customers have been notified via email with instructions to update their payment information
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