Resolved after 1 hour 15 minutes, affecting Netlify Application UI, on January 28, 2026.
The issue was caused by errors relating to a service worker. The solution for the blank page issue is to clear the browser cache on the system where the issue is occurring. This incident is now resolved.
Affected components
Update timeline
- investigating Jan 28, 2026, 06:23 PM UTC
We are investigating an issue that is causing app.netlify.com to show a blank page for some users.
- investigating Jan 28, 2026, 06:51 PM UTC
We continue to investigate the issue which appears to be related to a service worker the website uses. If you are seeing a blank page for app.netlify.com clearing the browser cache will resolve the issue.
- resolved Jan 28, 2026, 07:39 PM UTC
The issue was caused by errors relating to a service worker. The solution for the blank page issue is to clear the browser cache on the system where the issue is occurring. This incident is now resolved.
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