Netchex incident

Fix Deployment in Progress

Resolved on July 13, 2026, affecting View Employees (View Employees) and Run Reports (Run Reports) and 1 more.

resolved Jul 13, 2026, 08:35 PM UTC

A fix has been deployed across affected systems around 11:15 am this morning. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery.

Started
Jul 13, 2026, 08:35 PM UTC
Resolved
Jul 13, 2026, 08:35 PM UTC
Duration
–
Detected by Pingoru
Jul 13, 2026, 08:35 PM UTC

Affected components

View Employees (View Employees)Run Reports (Run Reports)Run Payroll (Run Payroll)View and Edit Timecards (View and Edit Timecards)Punch In / Punch Out (Punch In / Punch Out)Add Employees (Add Employees)Employee, Manager, and Admin Login (Employee, Manager, and Admin Login)

Update timeline

  1. investigating Jul 13, 2026, 04:15 PM UTC

    A fix has been deployed across affected systems around 11:15 am this morning. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery.

  2. resolved Jul 13, 2026, 08:35 PM UTC

    A fix has been deployed across affected systems around 11:15 am this morning. All hands are on deck and we’re closely monitoring the rollout to confirm full recovery.

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