Resolved after 9 hours 58 minutes, affecting net2phone Messenger, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
net2phone Messenger
Update timeline
- investigating Oct 20, 2025, 11:10 AM UTC
Issues with notification of received messages, and confirmation of sent messages. Messages themselves are being sent/received
- investigating Oct 20, 2025, 11:10 AM UTC
We are continuing to investigate this issue.
- identified Oct 20, 2025, 11:52 AM UTC
We’ve identified the root cause and are working to resolve
- monitoring Oct 20, 2025, 07:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 09:08 PM UTC
This incident has been resolved.
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