Net2Phone incident

Voice Call Degradation

Minor Vendor's status page →

Resolved after 1 hour 35 minutes, affecting net2phone 1.0 Call Processing and net2phone Call Processing, on October 30, 2025.

identified Oct 30, 2025, 09:29 PM UTC

A fix has been implemented, and we are seeing improvements.

Started
Oct 30, 2025, 08:23 PM UTC
Resolved
Oct 30, 2025, 09:58 PM UTC
Duration
1h 35m
Detected by Pingoru
Oct 30, 2025, 08:23 PM UTC

Affected components

net2phone 1.0 Call Processingnet2phone Call Processing

Update timeline

  1. investigating Oct 30, 2025, 08:23 PM UTC

    Some customers are experiencing voice degradation. Support Teams are investigating the issue.

  2. identified Oct 30, 2025, 09:29 PM UTC

    A fix has been implemented, and we are seeing improvements.

  3. resolved Oct 30, 2025, 09:58 PM UTC

    This incident has been resolved.

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