Resolved after 54 minutes, affecting net2phone Call Processing and net2phone Web Portal, on April 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
net2phone Call Processingnet2phone Web Portal
Update timeline
- investigating Apr 14, 2026, 02:49 PM UTC
Net2phone is aware that some of our customers are experiencing issues accessing their account, our engineering and support teams are actively engaged on this issue and working to resolve as quickly as possible.
- investigating Apr 14, 2026, 03:24 PM UTC
We are continuing to investigate this issue.
- investigating Apr 14, 2026, 03:28 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 14, 2026, 03:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2026, 03:44 PM UTC
This incident has been resolved.
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