Resolved after 4 hours 49 minutes, affecting net2phone 1.0 Call Processing and net2phone sip trunking platform, on May 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 08, 2026, 04:03 AM UTC
Net2Phone is aware of an issue affecting calls to the Support Line. Our team is actively investigating and working to restore service as quickly as possible.
- identified May 08, 2026, 04:17 AM UTC
The issue has been identified and a fix is being implemented.
- identified May 08, 2026, 04:20 AM UTC
The issue has been affecting calls for some of the Users. Issue has been identified and a fix is being Implemented.
- identified May 08, 2026, 07:16 AM UTC
We are continuing to work on a fix for the issue.
- monitoring May 08, 2026, 08:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 08:52 AM UTC
This incident has been resolved.
Your product runs on more than Net2Phone
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services