Net2Phone incident

Issue affecting Net2phone call processing

Resolved after 8 minutes, affecting net2phone 1.0 Call Processing and net2phone Call Processing, on December 3, 2024.

identified Dec 03, 2024, 03:36 PM UTC

The issue has been identified and a fix is being implemented.

Started
Dec 03, 2024, 03:30 PM UTC
Resolved
Dec 03, 2024, 03:38 PM UTC
Duration
8m
Detected by Pingoru
Dec 03, 2024, 03:30 PM UTC

Affected components

net2phone 1.0 Call Processingnet2phone Call Processing

Update timeline

  1. investigating Dec 03, 2024, 03:30 PM UTC

    Net2phone is aware that some of our customers are experiencing issues with call completion to our Support line. Our engineering and support teams are actively engaged on this issue and working to resolve and quickly as possible.

  2. identified Dec 03, 2024, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 03, 2024, 03:38 PM UTC

    This incident has been resolved.

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