Resolved after 13 minutes, on February 17, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Feb 17, 2025, 11:15 PM UTC
Net2phone is aware that some customers are having issues with uContact. Our engineering and support teams are engaged and working on resolving the issue.
- identified Feb 17, 2025, 11:20 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 17, 2025, 11:24 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 17, 2025, 11:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 17, 2025, 11:29 PM UTC
This incident has been resolved.
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