Resolved after 5 hours 29 minutes, affecting Management interfaces, on October 3, 2025.
A fix has been implemented for this issue and we are monitoring the situation.
Affected components
Management interfaces
Update timeline
- identified Oct 03, 2025, 01:28 PM UTC
We are currently investigating an issue preventing users from logging into Neon Fundraise Admin. This issue is not affecting front-end forms, events, or payments.
- identified Oct 03, 2025, 01:57 PM UTC
We have identified the root cause of the issue and are working to release a fix.
- monitoring Oct 03, 2025, 04:17 PM UTC
A fix has been implemented for this issue and we are monitoring the situation.
- resolved Oct 03, 2025, 06:57 PM UTC
This incident has been resolved.
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