Resolved after 14 hours 29 minutes, affecting BSP - Other, on August 17, 2025.
NCRV has implemented the mitigation change during the regular maintenance window. All systems re healthy and actively being monitored. Please contact NCRV Support should you have any problems
Affected components
Update timeline
- monitoring Aug 17, 2025, 07:59 PM UTC
At approximately 10:00am EDT, NCR Voyix encountered a degradation in service for all North America customers. We apologize for this inconvenience and have resolved the issue at 12:00pm EDT. We are still working to do a full RCA of the cause. Monitoring has been added to alert us if a potential issue was to arise again and a mitigating change will be put into place during our standard maintenance window this evening.
- resolved Aug 18, 2025, 10:29 AM UTC
NCRV has implemented the mitigation change during the regular maintenance window. All systems re healthy and actively being monitored. Please contact NCRV Support should you have any problems
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