Resolved after 1 hour 42 minutes, affecting Wallet and Fiat Services (Earnings & Buy/Sell), on August 14, 2025.
You may face issues when interacting with NEO Legacy-based assets. Rest assured, your funds are secure as Nash operates on a non-custodial basis. Normal service will resume once we resolve the incident.
Affected components
WalletFiat Services (Earnings & Buy/Sell)
Update timeline
- investigating Aug 14, 2025, 06:54 AM UTC
You may face issues when interacting with NEO Legacy-based assets. Rest assured, your funds are secure as Nash operates on a non-custodial basis. Normal service will resume once we resolve the incident.
- resolved Aug 14, 2025, 08:37 AM UTC
This incident has been resolved.
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