Resolved after 4 hours 25 minutes, affecting General Service Status, on December 22, 2025.
The issue impacting access to Napster services has been resolved. Our engineering team identified and fixed a network connectivity problem that was affecting parts of our infrastructure. All services are now operating normally, including streaming, login, and access to features. Thank you for your patience and understanding while we worked to restore full service.
Affected components
Update timeline
- investigating Dec 22, 2025, 05:36 PM UTC
We are currently investigating an issue impacting access to Napster services. Our engineering team has identified a network connectivity problem affecting parts of our infrastructure and is actively working to restore full service as quickly as possible. At this time, some users may experience difficulty streaming, logging in, or accessing certain features. We will provide updates as more information becomes available. Thank you for your patience.
- resolved Dec 22, 2025, 10:02 PM UTC
The issue impacting access to Napster services has been resolved. Our engineering team identified and fixed a network connectivity problem that was affecting parts of our infrastructure. All services are now operating normally, including streaming, login, and access to features. Thank you for your patience and understanding while we worked to restore full service.
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