Nanonets incident
Async file processing & Extract data section file visibility issue for users using app.nanonets.com
Major Vendor's status page →
Resolved after 35 minutes, affecting API and Web App, on January 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
APIWeb App
Update timeline
- investigating Jan 21, 2026, 08:58 AM UTC
We are currently investigating this issue.
- monitoring Jan 21, 2026, 09:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 21, 2026, 09:34 AM UTC
This incident has been resolved.
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