Nanonets incident
Delayed file processing for all models using async api in app.nanonets.com
Resolved after 37 minutes, affecting API, on April 29, 2025.
Between 02:05 PM UTC and 02:42 PM UTC, some files experienced delayed processing on app.nanonets.com due to a sudden spike in load, which triggered system upscaling. This temporarily caused a backlog. We've identified the bottleneck, cleared the queue. All systems are operational now.
Affected components
Update timeline
- resolved Apr 29, 2025, 02:53 PM UTC
Between 02:05 PM UTC and 02:42 PM UTC, some files experienced delayed processing on app.nanonets.com due to a sudden spike in load, which triggered system upscaling. This temporarily caused a backlog. We've identified the bottleneck, cleared the queue. All systems are operational now.
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