Nanonets incident

File processing degradation for instant learning models

Resolved after 15 minutes, on April 30, 2025.

resolved Apr 30, 2025, 01:31 PM UTC

From 5:30 AM - 5:45 AM PDT, instant learning models might've experienced degraded performance - higher latency coupled with intermittent failures. It was caused by high load on one of our secondary databases. This issue has since been resolved.

Started
Apr 30, 2025, 12:30 PM UTC
Resolved
Apr 30, 2025, 12:45 PM UTC
Duration
15m
Detected by Pingoru
Apr 30, 2025, 12:30 PM UTC

Update timeline

  1. resolved Apr 30, 2025, 01:31 PM UTC

    From 5:30 AM - 5:45 AM PDT, instant learning models might've experienced degraded performance - higher latency coupled with intermittent failures. It was caused by high load on one of our secondary databases. This issue has since been resolved.

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