Nanonets incident
Temporary Slowness on app.nanonets.com due to High Load on DB
Resolved after 1 hour 26 minutes, affecting API and Web App, on July 22, 2025.
On July 22nd, 2025, users of app.nanonets.com may have experienced intermittent slowness during the periods 08:45–08:56 UTC and 10:03–10:11 UTC. This issue was caused by an unusually high load on our primary database. Our engineering team promptly identified the root cause and deployed a fix. The system has since stabilized and is functioning normally. We appreciate your patience during this time. All other regions remained fully operational without any downtime.
Affected components
Update timeline
- resolved Jul 22, 2025, 10:21 AM UTC
On July 22nd, 2025, users of app.nanonets.com may have experienced intermittent slowness during the periods 08:45–08:56 UTC and 10:03–10:11 UTC. This issue was caused by an unusually high load on our primary database. Our engineering team promptly identified the root cause and deployed a fix. The system has since stabilized and is functioning normally. We appreciate your patience during this time. All other regions remained fully operational without any downtime.
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