Nanit incident

Service Disruption - Server Maintenance Related

Resolved after 2 hours 55 minutes, affecting Nanit App --- User Login and Nanit App --- Remote Livestream and 1 more, on May 13, 2026.

investigating May 13, 2026, 07:44 PM UTC

We are currently experiencing a service disruption related to scheduled maintenance, which may temporarily impact remote live feed access, login functionality, camera pairing, Insights Sleep events, Insights dashboard, and notifications while we work to restore service. You can still view the live feed locally during this time.

Started: May 13, 2026, 07:44 PM UTC
Resolved: May 13, 2026, 10:39 PM UTC
Duration: 2h 55m
Detected by Pingoru: May 13, 2026, 07:44 PM UTC

Affected components

Nanit App --- User LoginNanit App --- Remote LivestreamNanit App --- Insights Data CollectionNanit App --- Welcome MessageNanit App --- Push NotificationsNanit App --- User RegistrationNanit App --- Setup & Onboarding3rd Parties --- Google Home - Streaming3rd Parties --- Google Home - Controls3rd Parties --- Google Home - Controls (3rd Parties --- Google Home - Controls — Nanit Sound and Light App)

Update timeline

investigating May 13, 2026, 07:44 PM UTC

We are currently experiencing a service disruption related to scheduled maintenance, which may temporarily impact remote live feed access, login functionality, camera pairing, Insights Sleep events, Insights dashboard, and notifications while we work to restore service. You can still view the live feed locally during this time.

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