Namespace incident

Small subset of artifact and cache requests in Illinois region failing

Resolved after 1 hour 29 minutes, affecting Applications (Artifacts) and Compute Region (Illinois, US) and 1 more, on September 24, 2026.

resolved Sep 24, 2026, 06:45 PM UTC

Error rates have recovered, all systems operational.

Started
Sep 24, 2026, 05:16 PM UTC
Resolved
Sep 24, 2026, 06:45 PM UTC
Duration
1h 29m
Detected by Pingoru
Sep 24, 2026, 05:16 PM UTC

Affected components

Applications (Artifacts)Compute Region (Illinois, US)Caches (Bazel)Caches (Turborepo)Caches (Gradle)Caches (HTTP Cache)

Update timeline

  1. investigating Sep 24, 2026, 05:16 PM UTC

    We were alerted to an issue with the system backing storage for Artifacts and Cache storage in our Illinois region. A small number of requests is stalling and timing out.

  2. identified Sep 24, 2026, 05:38 PM UTC

    We identified and stopped a single replica that was causing the stalls.

  3. identified Sep 24, 2026, 06:00 PM UTC

    The new replica showed the same stalling pattern. We identified a networking misconfiguration that's causing the issue.

  4. monitoring Sep 24, 2026, 06:37 PM UTC

    We disabled all affected replicas.

  5. resolved Sep 24, 2026, 06:45 PM UTC

    Error rates have recovered, all systems operational.

  6. resolved Sep 24, 2026, 06:45 PM UTC

    Error rates have recovered, all systems operational.

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