N-able incident

N-able® Cove Data Protection (APAC/EMEA/Americas)

Resolved after 7 days, affecting Cove Data Protection (Americas) and Cove Data Protection (APAC) and 1 more, on October 13, 2026.

monitoring Oct 20, 2026, 07:03 AM UTC

A fix was applied on the 16th October and Engineering teams are monitoring

Started
Oct 13, 2026, 08:00 AM UTC
Resolved
Oct 20, 2026, 08:12 AM UTC
Duration
7d
Detected by Pingoru
Oct 13, 2026, 08:00 AM UTC

Affected components

Cove Data Protection (Americas)Cove Data Protection (APAC)Cove Data Protection (Europe)

Update timeline

  1. identified Oct 15, 2026, 08:54 AM UTC

    Following API changes, we have seen a reduction in the impact of this issue. Our Engineering teams are continuing to work on further improvements to minimise the impact on customers.

  2. monitoring Oct 20, 2026, 07:03 AM UTC

    A fix was applied on the 16th October and Engineering teams are monitoring

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