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Current status
MyTime is up

No incidents right now.

MyTime is operational right now. Last checked just now; the most recent incident resolved 2d ago.

Real-time MyTime status, recent outages, and incident history: pulled directly from MyTime's official status page at status.mytime.com every 5 minutes. Pingoru tracks 3 MyTime services and has captured 2 incidents in the last 90 days (96.30% uptime). Get email, Slack, Discord, or webhook alerts the moment MyTime reports a new incident, free for 3 monitors, no credit card.

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MyTime uptime 96.30% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2d 11h
    Started Oct 26, 2026, 09:22 PM UTC · Resolved Oct 29, 2026, 09:21 AM UTC
    Timeline · 4 updates
    • investigating · Oct 26, 2026, 09:22 PM UTC

      TSYS/Global Payments has informed us that some, but not all, merchants have encountered funding delays due to an issue with their nightly batch job. This is unrelated to MyTime specifically but may nonetheless impact some MyTime merchants who use TSYS for processing services. According to TSYS, some merchants may not receive their expected deposits as of today, Monday, October 26. This includes payment batches closed on Friday, October 23. TSYS plans to run a catch-up batch job on Tuesday, October 27, meaning the earliest that affected merchants will receive delayed funds into their bank account will be Tuesday, October 27th, but this is an earliest estimate, not a guaranteed fund availability date. We'll provide any additional updates we receive and resolve this incident once TSYS confirms their nightly batch job is functioning normally.

    • investigating · Oct 27, 2026, 06:53 PM UTC

      TSYS/Global Payments has fixed the batch processing issue and is reprocessing the delayed batches today, October 27th. Delayed deposits may begin arriving as early as Wednesday, October 28th. This is the earliest estimated arrival date, not a guaranteed date for every affected merchant. We will share further updates as they become available.

    • investigating · Oct 28, 2026, 03:16 PM UTC

      TSYS has provided the following update: Batches recovered during the special file process yesterday were rejected due to a database issue which has been resolved. Some merchant batches for 10/23 have been captured and pushed out in a special file. They will be included in the next available cycle cut. Those merchants may receive their funds starting as early as today. Activity for 10/24 - 10/26 and any missed batches from 10/23 will be captured in another file today. They will be included in the next available cycle cut and merchants may receive their funds starting as early as Thursday, 10/29.

    • resolved · Oct 29, 2026, 09:21 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 5h 4m
    Started Oct 23, 2026, 07:25 PM UTC · Resolved Oct 24, 2026, 12:29 AM UTC
    WebsiteiPhone AppAndroid App
    Timeline · 2 updates
    • investigating · Oct 23, 2026, 07:25 PM UTC

      Communicator messages sent via SMS are currently not being sent or received due to an outage from Twilio, our backend telephony provider. We'll provide regular updates until service is restored.

    • resolved · Oct 24, 2026, 12:29 AM UTC

      Twilio's SMS send/receive functionality has been restored and all systems are operating normally.

    Latest: Twilio's SMS send/receive functionality has been restored and all systems are operating normally.

Incident record

Since April 2026 · Statuspage by Atlassian · 3 components checked every 5 minutes
51incidents recorded
4last 12 months
2last 90 days
19 hourstypical duration, 12 months

The longest incident in the last year, Batch Delays with TSYS Merchant Processing on October 26, 2026, ran for 2 days.

Most affected components, last 12 months

  • Website3
  • Android App1
  • iPhone App1

Latest incidents

  • Batch Delays with TSYS Merchant Processing October 26, 2026 · 2 days · degraded service

    TSYS/Global Payments has informed us that some, but not all, merchants have encountered funding delays due to an issue with their nightly batch job. This is…

  • Twilio Outage Impacting Communicator SMS Functionality October 23, 2026 · 5 hours · major outage

    Communicator messages sent via SMS are currently not being sent or received due to an outage from Twilio, our backend telephony provider. We'll provide regular…

  • MyTime Scheduler Loading Delays July 29, 2026 · 56 minutes · degraded service

    We are currently investigating an issue affecting the MyTime Scheduler, where some users may experience unusually long loading times or intermittent access…

Outage history

Past 90 days · 2 incidents View full outage history →