myKaarma incident

Parts Pricing Issue Impacting myKaarma

Resolved after 9 minutes, affecting Dealertrack Integration, on September 23, 2026.

identified Sep 23, 2026, 03:19 PM UTC

Some dealerships may be seeing incorrect parts pricing on repair orders, with parts prices appearing doubled in some cases. Our team is actively investigating the issue and will provide another update as soon as we have more information.

Started
Sep 23, 2026, 03:19 PM UTC
Resolved
Sep 23, 2026, 03:29 PM UTC
Duration
9m
Detected by Pingoru
Sep 23, 2026, 03:19 PM UTC

Affected components

Dealertrack Integration

Update timeline

  1. identified Sep 23, 2026, 03:19 PM UTC

    Some dealerships may be seeing incorrect parts pricing on repair orders, with parts prices appearing doubled in some cases. Our team is actively investigating the issue and will provide another update as soon as we have more information.

  2. resolved Sep 23, 2026, 03:29 PM UTC

    All system are operational.

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