myFitApp incident

Legend: Unable to cancel classes

Resolved after 4 hours 32 minutes, affecting Third Party Integrated Services, on August 7, 2025.

resolved Aug 07, 2025, 12:56 PM UTC

Legend have applied a fix for the issue noted earlier where users were not able to cancel a class in the app when it was booked through the app. They are monitoring going forward but the issue now seems to be resolved.

Started
Aug 07, 2025, 08:24 AM UTC
Resolved
Aug 07, 2025, 12:56 PM UTC
Duration
4h 32m
Detected by Pingoru
Aug 07, 2025, 08:24 AM UTC

Affected components

Third Party Integrated Services

Update timeline

  1. investigating Aug 07, 2025, 08:24 AM UTC

    We have had reports of users not being able to cancel classes. At this stage this appears to be a Legend wide issue. Legend are aware.

  2. resolved Aug 07, 2025, 12:56 PM UTC

    Legend have applied a fix for the issue noted earlier where users were not able to cancel a class in the app when it was booked through the app. They are monitoring going forward but the issue now seems to be resolved.

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