ClickFunnels incident

Some Customers Impacted by Payment Processor Outage

Resolved after 9 hours 5 minutes, affecting Payments Processor, on April 21, 2025.

identified Apr 21, 2025, 10:27 PM UTC

We continue to monitor one of our payment processors, which is down. This only affects some of our customers.

Started
Apr 21, 2025, 05:29 PM UTC
Resolved
Apr 22, 2025, 02:34 AM UTC
Duration
9h 5m
Detected by Pingoru
Apr 21, 2025, 05:29 PM UTC

Affected components

Payments Processor

Update timeline

  1. investigating Apr 21, 2025, 05:29 PM UTC

    We are investigating an issue with Checkouts being unable to be completed.

  2. identified Apr 21, 2025, 05:47 PM UTC

    The issue has been identified. We are monitoring one of our payment processors, which is down. This only affects some of our customers.

  3. identified Apr 21, 2025, 06:10 PM UTC

    We continue to monitor one of our payment processors, which is down. This only affects some of our customers.

  4. identified Apr 21, 2025, 06:51 PM UTC

    We continue to monitor one of our payment processors, which is down. This only affects some of our customers.

  5. identified Apr 21, 2025, 07:46 PM UTC

    We continue to monitor one of our payment processors, which is down. This only affects some of our customers.

  6. identified Apr 21, 2025, 07:46 PM UTC

    We continue to monitor one of our payment processors, which is down. This only affects some of our customers.

  7. identified Apr 21, 2025, 10:27 PM UTC

    We continue to monitor one of our payment processors, which is down. This only affects some of our customers.

  8. resolved Apr 22, 2025, 02:34 AM UTC

    This incident has been resolved.

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