MX Merchant incident

MX Merchant latency

Major Vendor's status page →

Resolved after 12 hours 53 minutes, affecting MX Merchant and Checkout API, on December 5, 2025.

monitoring Dec 05, 2025, 10:49 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 05, 2025, 06:08 PM UTC
Resolved
Dec 06, 2025, 07:01 AM UTC
Duration
12h 53m
Detected by Pingoru
Dec 05, 2025, 06:08 PM UTC

Affected components

MX MerchantCheckout API

Update timeline

  1. investigating Dec 05, 2025, 06:08 PM UTC

    We are investigating reports of latency with MX Merchant (https://mxmerchant.com/). We are actively researching and will provide more information shortly.

  2. investigating Dec 05, 2025, 07:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 05, 2025, 08:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 05, 2025, 10:49 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 06, 2025, 07:01 AM UTC

    This incident has been resolved.

Your product runs on more than MX Merchant

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →