MX Merchant incident

MX Merchant payment failures

Resolved after 1 hour 35 minutes, affecting MX Merchant and Checkout API and 1 more, on March 31, 2026.

resolved Mar 31, 2026, 06:37 PM UTC

We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.

Started
Mar 31, 2026, 05:02 PM UTC
Resolved
Mar 31, 2026, 06:37 PM UTC
Duration
1h 35m
Detected by Pingoru
Mar 31, 2026, 05:02 PM UTC

Affected components

MX MerchantCheckout APIMX Merchant Retail (iOS App)MX Merchant Express (iOS App)

Update timeline

  1. investigating Mar 31, 2026, 05:02 PM UTC

    We are investigating reports of payment failures. We are actively researching and will provide more information shortly.

  2. investigating Mar 31, 2026, 05:12 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 31, 2026, 06:37 PM UTC

    We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Priority Payment Systems, and we are making continuous improvements to make our systems better.

Your product runs on more than MX Merchant

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →