Resolved after 5 hours 13 minutes, affecting MX Merchant, on January 24, 2025.
Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
Affected components
Update timeline
- investigating Jan 24, 2025, 04:37 PM UTC
We are currently investigating the issue
- investigating Jan 24, 2025, 04:49 PM UTC
We are currently experiencing an issue with our phone system. We are working with our phone provider to resolve this situation. We apologize for the incovience
- investigating Jan 24, 2025, 07:42 PM UTC
We are continuing investigating the issue
- identified Jan 24, 2025, 07:44 PM UTC
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support. Identified - Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
- identified Jan 24, 2025, 08:17 PM UTC
Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
- identified Jan 24, 2025, 08:53 PM UTC
Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
- identified Jan 24, 2025, 09:32 PM UTC
Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
- resolved Jan 24, 2025, 09:50 PM UTC
Teams are getting calls now successful. Issue resolved
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