Resolved after 2 hours 28 minutes, affecting MX Merchant and Checkout API and 1 more, on March 27, 2025.
We are continuing to monitor for any further issues.
Affected components
MX MerchantCheckout APIMX Merchant Retail (iOS App)MX Merchant Express (iOS App)
Update timeline
- investigating Mar 27, 2025, 12:24 PM UTC
Degraded performance. Issue is being investigated
- investigating Mar 27, 2025, 12:56 PM UTC
We are investigating newer reports of payment failures. We are actively researching and will provide more information shortly.
- investigating Mar 27, 2025, 01:27 PM UTC
We are continuing to investigate this issue.
- identified Mar 27, 2025, 01:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 27, 2025, 01:59 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 27, 2025, 02:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 27, 2025, 02:52 PM UTC
This incident has been resolved.
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