Mural incident

Search feature is returning blank content

Resolved after 3 hours 40 minutes, affecting Search, on August 4, 2025.

monitoring Aug 04, 2025, 03:28 PM UTC

The fix for the search issue has been deployed, and service has been restored. Please make sure to reload your page. We are monitoring the situation to ensure everything is running smoothly. Thank you for your patience!

Started
Aug 04, 2025, 02:22 PM UTC
Resolved
Aug 04, 2025, 06:02 PM UTC
Duration
3h 40m
Detected by Pingoru
Aug 04, 2025, 02:22 PM UTC

Affected components

Search

Update timeline

  1. investigating Aug 04, 2025, 02:22 PM UTC

    Some users are experiencing an issue when using the search feature in Mural. Initiating a search may result in a blank screen being returned. We're investigating the issue and will restore regular service as quickly as possible. Please check our status page for the most up-to-date info: status.mural.co

  2. identified Aug 04, 2025, 02:51 PM UTC

    We have identified the root cause of the issue affecting the search feature in Mural, which was resulting in a blank screen for some users. Our team is actively working on implementing a fix and restoring normal functionality as quickly as possible. Thank you for your patience and understanding as we resolve this. We will provide further updates as soon as we have more information.

  3. monitoring Aug 04, 2025, 03:28 PM UTC

    The fix for the search issue has been deployed, and service has been restored. Please make sure to reload your page. We are monitoring the situation to ensure everything is running smoothly. Thank you for your patience!

  4. resolved Aug 04, 2025, 06:02 PM UTC

    This incident has been resolved.

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