Resolved after 19 hours 59 minutes, affecting Audio Streaming and Customer Portal, on November 26, 2024.
Last night the root cause was found and confirmed repaired. We will now close this statuspage. If you notice any problems with your devices please contact [email protected]
Affected components
Update timeline
- investigating Nov 26, 2024, 12:21 PM UTC
We are currently seeing and investigating an issue related to the availability of our real-time audio stream. This may result in data-loss regarding the audio stream. Sensor-data itself seems unaffected for now. Updates will be posted here when new information becomes available.
- investigating Nov 26, 2024, 12:39 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 26, 2024, 03:32 PM UTC
The system is stable once again but we keep monitoring the situation. There will be some gaps in the audio-stream data, roughly between 12:45 and 15:30 CET.
- resolved Nov 27, 2024, 08:20 AM UTC
Last night the root cause was found and confirmed repaired. We will now close this statuspage. If you notice any problems with your devices please contact [email protected]
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