Munisense incident

No realtime water-level data

Resolved after 18 hours 28 minutes, affecting Sensor Data Stream, on March 31, 2025.

resolved Apr 01, 2025, 07:29 AM UTC

During last night we have not seen any more issues and our databases are in fully working order. We are taking steps to investigate the root cause so that we can prevent this in the future. Our apologies for any inconvenience and if you have any questions please contact [email protected]

Started
Mar 31, 2025, 01:00 PM UTC
Resolved
Apr 01, 2025, 07:29 AM UTC
Duration
18h 28m
Detected by Pingoru
Mar 31, 2025, 01:00 PM UTC

Affected components

Sensor Data Stream

Update timeline

  1. investigating Mar 31, 2025, 01:00 PM UTC

    We are currently investigating a problem where the realtime water data is not available or delayed. We will update as soon as possible.

  2. identified Mar 31, 2025, 01:49 PM UTC

    We have implemented some fixes, realtime dataflow should be available again. We are still investigating the problem so it might still be unstable.

  3. monitoring Mar 31, 2025, 02:46 PM UTC

    We have implemented some fixes and added extra database. We are still investigating the root cause but for now we have a stable system again. Validated data might still be delayed, we are processing this as quickly as we can.

  4. resolved Apr 01, 2025, 07:29 AM UTC

    During last night we have not seen any more issues and our databases are in fully working order. We are taking steps to investigate the root cause so that we can prevent this in the future. Our apologies for any inconvenience and if you have any questions please contact [email protected]

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