Resolved after 5 hours 41 minutes, affecting Sensor Data Stream and Customer Portal and 1 more, on May 2, 2025.
Data ingress is now working on the backlog of data. We expect all data is up to date in about an hour.
Affected components
Sensor Data StreamCustomer PortalNotificationsPortal Webservice API
Update timeline
- identified May 02, 2025, 01:33 PM UTC
We have seen that our data ingress is slower than usual, also the portals may be slower and/or unavailable. We are actively working on a solution.
- monitoring May 02, 2025, 02:41 PM UTC
Data ingress is now working on the backlog of data. We expect all data is up to date in about an hour.
- resolved May 02, 2025, 07:15 PM UTC
This incident has been resolved.
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