Resolved after 5 hours 42 minutes, affecting Sensor Data Stream and External Message Queue, on July 30, 2025.
We have not observed any more disruptions. All delayed sensor data should be processed by our system. No dataloss is expected. If you note any problems or missing data please contact our support so that we can investigate the problem. We are still analyzing the root cause in order to prevent this from happening in the future
Affected components
Update timeline
- investigating Jul 30, 2025, 11:53 AM UTC
We are seeing a delay in the processing of sound measurements. Devices might appear offline. We are investigating this issue right away.
- monitoring Jul 30, 2025, 02:01 PM UTC
We have resolved the problem and data is being processed again. We continue monitoring the situation.
- resolved Jul 30, 2025, 05:35 PM UTC
We have not observed any more disruptions. All delayed sensor data should be processed by our system. No dataloss is expected. If you note any problems or missing data please contact our support so that we can investigate the problem. We are still analyzing the root cause in order to prevent this from happening in the future
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