Moxso incident

Email delivery issues

Resolved after 1 hour 56 minutes, affecting section-186851 (hub.moxso.com) and section-186851 (admin.moxso.com) and 1 more, on March 13, 2026.

resolved Mar 13, 2026, 03:02 PM UTC

The issue affecting email delivery for some customers has now been resolved. The disruption was caused by problems with our email provider. Email delivery has returned to normal, and our systems are operating as expected. We apologize for any inconvenience this may have caused and appreciate your patience while we worked with the provider to resolve the issue.

Started
Mar 13, 2026, 01:06 PM UTC
Resolved
Mar 13, 2026, 03:02 PM UTC
Duration
1h 56m
Detected by Pingoru
Mar 13, 2026, 01:06 PM UTC

Affected components

section-186851 (hub.moxso.com)section-186851 (admin.moxso.com)section-186851 (hub.moxso.com)section-186851 (admin.moxso.com)

Update timeline

  1. investigating Mar 13, 2026, 01:06 PM UTC

    We are currently experiencing issues with email delivery for some customers due to problems with our email provider. Our team is actively monitoring the situation and working with the provider to resolve it as quickly as possible. We will share further updates as soon as more information becomes available. Thank you for your patience.

  2. resolved Mar 13, 2026, 03:02 PM UTC

    The issue affecting email delivery for some customers has now been resolved. The disruption was caused by problems with our email provider. Email delivery has returned to normal, and our systems are operating as expected. We apologize for any inconvenience this may have caused and appreciate your patience while we worked with the provider to resolve the issue.

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