Is Moxie down?

Last checked 3m ago
Current status
Moxie is up

No incidents right now.

Moxie is operational right now. Last checked 3m ago; the most recent incident resolved 47d ago.

Real-time Moxie status, recent outages, and incident history: pulled directly from Moxie's official status page at withmoxie.statuspage.io every 5 minutes. Pingoru tracks 11 Moxie services and has captured 2 incidents in the last 90 days (99.60% uptime). Get email, Slack, Discord, or webhook alerts the moment Moxie reports a new incident, free for 3 monitors, no credit card.

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Moxie uptime 99.60% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 30m
    Started Sep 14, 2026, 07:22 PM UTC · Resolved Sep 14, 2026, 07:52 PM UTC
    Moxie Web AppMoxie Mobile AppClient PortalCommunicator Email ServicesCommunicator Voice and Messaging (North America)
    Timeline · 3 updates
    • investigating · Sep 14, 2026, 07:22 PM UTC

      We are aware of an issue that is impacting all Moxie services and are working to identify the root cause and resolve the issue as quickly as possible. We will post more updates as soon as information is available.

    • monitoring · Sep 14, 2026, 07:34 PM UTC

      We are seeing all services restored at this time and are continuing to monitor. Initial analysis shows the root cause was a database node failure which resulted in a failover to backup database clusters in US-EAST-2. During the automated failover and reconnect, API services were offline and recovered without intervention as soon as connection to the database nodes was restored. We will continue monitoring and working on identifying the root cause of the database failover.

    • resolved · Sep 14, 2026, 07:52 PM UTC

      The incident is resolved at this time and we do not anticipate further service interruptions.

    Latest: The incident is resolved at this time and we do not anticipate further service interruptions.

  2. Resolved 15m
    Started Aug 16, 2026, 06:09 PM UTC · Resolved Aug 16, 2026, 06:24 PM UTC
    Moxie Web AppMoxie Mobile App
    Timeline · 2 updates
    • identified · Aug 16, 2026, 06:09 PM UTC

      Moxie is currently experiencing a service interruption after an API server deployment which encountered errors on startup. We have a fix deploying now and expect services to be fully restored within about 15 minutes.

    • resolved · Aug 16, 2026, 06:24 PM UTC

      The issue with the API services deployment has been resolved and all services are operating normally. Sorry for the interruption... although it is Sunday afternoon, why are you even working right now?

    Latest: The issue with the API services deployment has been resolved and all services are operating normally. Sorry for the interruption... although it is Sunday afternoon, why are you eve…

Incident record

Since October 2026 · Statuspage by Atlassian · 11 components checked every 5 minutes
18incidents recorded
4last 12 months
2last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Semi Custom Domain Outage on November 10, 2025, ran for 13 hours.

Most affected components, last 12 months

  • Client Portal3
  • Moxie Mobile App3
  • Moxie Web App3
  • Communicator Email Services2
  • Communicator Voice and Messaging (North America)2

Latest incidents

  • Service Unavailable September 14, 2026 · 30 minutes · notice

    We are aware of an issue that is impacting all Moxie services and are working to identify the root cause and resolve the issue as quickly as possible. We will…

  • API Services Unavailable August 16, 2026 · 15 minutes · major outage

    Moxie is currently experiencing a service interruption after an API server deployment which encountered errors on startup. We have a fix deploying now and…

  • API Deployment Failure January 8, 2026 · 5 minutes · notice

    We are aware of an issue that is impacting access to all Moxie services. A recent version upgrade has caused a problem with load balancer health checks, which…

Outage history

Past 90 days · 2 incidents View full outage history →
  • Started Sep 14, 2026, 07:22 PM UTC · Resolved Sep 14, 2026, 07:52 PM UTC · 30m
  • Started Aug 16, 2026, 06:09 PM UTC · Resolved Aug 16, 2026, 06:24 PM UTC · 15m