Morningstar Product incident
Morningstar Service Notification: Morningstar Direct Intermittent Slowness
Resolved after 6 days 22 hours, affecting Morningstar Direct, on January 10, 2025.
We have fixed the issue that caused the slowness of Morningstar Direct. We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
Affected components
Update timeline
- identified Jan 10, 2025, 04:24 PM UTC
Morningstar Direct is experiencing intermittent slowness. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide you further updates as they become available.
- resolved Jan 23, 2025, 03:06 PM UTC
We have fixed the issue that caused the slowness of Morningstar Direct. We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. If you have any questions or if you continue to experience any issues, please contact Morningstar Support.
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