Morningstar Product incident
Morningstar Service Notification: Morningstar Direct Outage
Resolved after 7 hours 12 minutes, affecting Morningstar Direct, on January 29, 2025.
We have fixed the issue that caused the Morningstar Direct outage, and the service is now restored. We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. Contact Morningstar Support if you have any additional questions or needs.
Affected components
Update timeline
- identified Jan 29, 2025, 01:38 PM UTC
Morningstar Direct is experiencing an outage where the product functionality is not responding or generating an error. Our team is working to resolve the problem as quickly as possible. We apologize for any inconvenience and will provide further updates as they become available. If you have any further questions or needs, please contact Morningstar Support.
- resolved Jan 29, 2025, 08:50 PM UTC
We have fixed the issue that caused the Morningstar Direct outage, and the service is now restored. We always want to deliver the highest quality service and are sorry for any inconvenience this may have caused you or your business. Contact Morningstar Support if you have any additional questions or needs.
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