Moody's incident

Moody's for Compliance Screening Slowness

Resolved after 1 day 2 hours, affecting 🇺🇸 USA - xus.maxsight.com, on August 3, 2026.

monitoring Aug 04, 2026, 11:21 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 03, 2026, 01:36 PM UTC
Resolved
Aug 04, 2026, 03:48 PM UTC
Duration
1d 2h
Detected by Pingoru
Aug 03, 2026, 01:36 PM UTC

Affected components

🇺🇸 USA - xus.maxsight.com

Update timeline

  1. investigating Aug 03, 2026, 01:36 PM UTC

    We are actively investigating an issue causing slowness in screening. Users may experience delays in receiving screening results and with screening decisioning.

  2. identified Aug 03, 2026, 01:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2026, 11:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2026, 03:48 PM UTC

    This incident has been resolved.

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