Resolved after 1 hour 47 minutes, affecting 🇪🇺 EU - eu.maxsight.com, on February 20, 2026.
We have implemented a fix to address an issue that was causing Maxsight pages to not load and preventing some users from logging in. Users reported encountering either an "Internal Server Error" when attempting to log in or observing blank white screens when already logged into the platform. We are actively monitoring the results of the fix to ensure the issue has been fully resolved.
Affected components
Update timeline
- monitoring Feb 20, 2026, 10:52 AM UTC
We have implemented a fix to address an issue that was causing Maxsight pages to not load and preventing some users from logging in. Users reported encountering either an "Internal Server Error" when attempting to log in or observing blank white screens when already logged into the platform. We are actively monitoring the results of the fix to ensure the issue has been fully resolved.
- resolved Feb 20, 2026, 12:39 PM UTC
This incident has been resolved.
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