Moody's incident

EU - Automation Delays

Minor Vendor's status page →

Resolved after 1 day 7 hours, affecting 🇪🇺 EU - eu.maxsight.com, on April 9, 2026.

monitoring Apr 10, 2026, 01:49 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Apr 09, 2026, 08:10 AM UTC
Resolved: Apr 10, 2026, 03:32 PM UTC
Duration: 1d 7h
Detected by Pingoru: Apr 09, 2026, 08:10 AM UTC

Affected components

🇪🇺 EU - eu.maxsight.com

Update timeline

investigating Apr 09, 2026, 08:10 AM UTC

We are currently investigating an issue causing automation delays for some clients. As a result, users may see profiles are stuck in the "automating" status for long periods of time. Our engineers are working to resolve this issue as soon as possible.
investigating Apr 09, 2026, 09:12 AM UTC

We are continuing to investigate this issue.
investigating Apr 09, 2026, 10:11 AM UTC

We are continuing to investigate this issue.
identified Apr 09, 2026, 10:18 AM UTC

Our engineers have identified the cause of the issue and are assessing the best solution to restore service as quickly as possible. We will continue to provide updates here as we make further progress.
identified Apr 09, 2026, 11:07 AM UTC

We are continuing to work on a fix for this issue.
identified Apr 09, 2026, 11:35 AM UTC

We are continuing to work on a fix for this issue.
identified Apr 09, 2026, 12:37 PM UTC

We are continuing to work on a fix for this issue.
identified Apr 09, 2026, 01:04 PM UTC

We are continuing to work on a fix for this issue.
identified Apr 09, 2026, 02:02 PM UTC

We are continuing to work on a fix for this issue.
identified Apr 09, 2026, 02:32 PM UTC

We are continuing to work on a fix for this issue.
identified Apr 09, 2026, 02:54 PM UTC

We are continuing to work on a fix for this issue.
identified Apr 09, 2026, 04:03 PM UTC

We are continuing to work on a fix for this issue.
monitoring Apr 09, 2026, 04:05 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Apr 10, 2026, 11:35 AM UTC

A fix has been implemented and we are monitoring the results.
monitoring Apr 10, 2026, 01:49 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 10, 2026, 03:32 PM UTC

This incident has been resolved.

Your product runs on more than Moody's

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.