Moody's incident
Issues with Entity Management page and Entity search results
Resolved after 5 hours 38 minutes, affecting 🇪🇺 EU - eu.maxsight.com, on June 9, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Jun 09, 2026, 10:57 AM UTC
We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. The issue is resulting in newly created profiles not immediately appearing in the Entity management screen and search/filtering the page may show outdated results. Our engineers are working to resolve this as quickly as possible.
- investigating Jun 09, 2026, 12:07 PM UTC
We are continuing to investigate this issue.
- investigating Jun 09, 2026, 01:04 PM UTC
We are continuing to investigate this issue.
- identified Jun 09, 2026, 02:21 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 09, 2026, 04:35 PM UTC
This incident has been resolved.
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