MongoDB incident

Atlas Azure cluster new snapshot creation failure (australiaeast)

Resolved after 2 hours 13 minutes, affecting MongoDB Cloud, on November 3, 2025.

monitoring Nov 03, 2025, 08:03 PM UTC

We've identified the root cause which is an Azure outage: https://azure.status.microsoft/en-us/status. Will continue to monitor.

Started
Nov 03, 2025, 07:00 PM UTC
Resolved
Nov 03, 2025, 09:13 PM UTC
Duration
2h 13m
Detected by Pingoru
Nov 03, 2025, 07:00 PM UTC

Affected components

MongoDB Cloud

Update timeline

  1. investigating Nov 03, 2025, 07:00 PM UTC

    We're investigating an issue impacting Atlas Azure cluster snapshot creation (australiaeast region only). This only affects new snapshot creation. Existing snapshots are not affected.

  2. identified Nov 03, 2025, 07:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 03, 2025, 08:03 PM UTC

    We've identified the root cause which is an Azure outage: https://azure.status.microsoft/en-us/status. Will continue to monitor.

  4. resolved Nov 03, 2025, 09:13 PM UTC

    This incident has been resolved.

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